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Pijok FAQ — your questions answered, right here

Everything you want to know about Pijok — from registration to withdrawals, bonuses to game rules — all your questions answered in one place.

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Account 8 Deposit 7 Withdrawal 7 Bonus 6 Gaming 7 Security 6 Responsible Gaming 5
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Account-Related Questions
Registration, login, password & profile

All you need to register on Pijok is one active Bangladeshi mobile number. Provide your full name, date of birth, and a strong password — your account will be ready in just 3 minutes. No email or documents required. Go to the registration page।

Pijok is exclusively for For individuals aged 18 and above for individuals. You must provide your actual date of birth at registration. Providing false information during age verification will result in account closure.

No. Each person is allowed only one account on Pijok. Creating multiple accounts will result in all accounts being closed and any winnings may be forfeited.

On the login page Click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Verify the OTP and set a new password. The whole process takes just 2 minutes.

Yes. You can update your mobile number by logging into your account and going to Profile Settings. You will need to verify via OTP sent to your old number. If you no longer have access to it, please contact Pijok support.

After 5 consecutive incorrect password attempts, your account will be temporarily locked for 30 minutes. Try again after 30 minutes or reset your password. If the issue persists, contact Pijok support.

For security reasons, changing your name or date of birth requires contacting Pijok support. Changes will be made after your identity has been verified.

Contact Pijok support to permanently close your account. Make sure to withdraw your balance before closing it completely. Or Responsible Gaming page for self-exclusion options.
Deposit Questions
bKash, Nagad, Rocket & payment methods

Pijok currently offers bKash, Nagad & Rocket to make a deposit. Simply send money directly from any of these mobile banking apps and your deposit is complete — no complicated steps involved.

The minimum deposit on Pijok is just BDT 500. This amount qualifies you for the welcome bonus on your first deposit. For full bonus details, on the Promotions page See details.

Deposits via bKash, Nagad, and Rocket are typically Within 1–3 minutes Funds are credited to your Pijok account instantly. Network delays may extend this up to 10 minutes. If it has been over 15 minutes, please contact support.

First, wait 15 minutes. If the issue persists, retrieve the transaction reference number from your bKash/Nagad/Rocket app and send it to Pijok support. We will verify and resolve the issue within 24 hours.

Your daily deposit limit on Pijok depends on your account tier. A daily limit applies to standard accounts. To set your own preferred limit, in Responsible Gaming settings Go.

Pijok does not charge any processing fee on deposits. However, bKash/Nagad/Rocket may apply their own service charges, as per each mobile banking provider's policy.

Currently, deposits on Pijok can be made via bKash, Nagad, and Rocket. Bank transfer and card payment options may be added in the future. For updates, Promotions page Follow us.
Withdrawal-Related Questions
Withdrawal rules and processing times

Log in to your account → On the withdrawal page, Go → enter the amount and select bKash / Nagad / Rocket → confirm. Your funds typically arrive on your mobile within 2–5 minutes.

Withdrawals on Pijok are extremely fast — typically Within 2–5 minutes processed. During peak hours, this may take up to 15 minutes. Larger amounts may take slightly longer due to verification.

The minimum withdrawal amount on Pijok is BDT 300. To withdraw bonus funds, you must first fulfil the wagering requirements.

Wait 15 minutes. If the funds still haven't arrived, log in and check your transaction history. If it shows as "Pending," contact support with your transaction ID and we'll resolve it promptly.

No. To withdraw bonus funds, you must first meet the specified wagering requirements. Once fulfilled, the bonus converts to your real balance and can then be withdrawn. For more details, on the Promotions page See details.

Pijok does not charge any processing fee on withdrawals. However, receive charges from bKash/Nagad/Rocket may apply, as determined by each mobile banking provider's own policy.

Small withdrawal amounts generally do not require verification. However, larger withdrawals may require identity verification via your national ID or mobile banking.
Bonuses & promotions
Welcome bonus, free spins & offers

Registration After registering, the welcome bonus is automatically credited on your first deposit — no separate code needed. Deposit a minimum of BDT 500 and receive up to 150% bonus.

Free spins are generally available on specific In slots can be used — the bonus terms specify which games are eligible. Free spins must be used within 72 hours of being credited.

Wagering means you must bet your bonus funds a specified number of times before you can withdraw. For example: BDT 1000 bonus × 20x = BDT 20,000 must be wagered. Full details are listed in each bonus's terms and conditions.

You can find your personal referral code in your account. Share it with a friend so they can Registration to do so. When your friend makes their first deposit, both of you will receive a bonus.

You generally need to meet the wagering requirements within 30 days of receiving your bonus. Free spins expire after 72 hours. Check the specific bonus terms for exact validity periods.

Yes, Pijok regularly offers weekly cashback, reload bonuses, and special promotions for existing members. To see all updates, Promotions page Check regularly.
Gaming Questions
Casino, slots, Sports Betting & live games

Pijok features: Casino Games (blackjack, roulette, baccarat), Slots (thousands of slot machines), Bingo, Sports Betting (cricket, football, and more) & Live Casino (live dealer).

In Live Casino Play with real dealers via live video streaming. Professional dealers handle the cards or roulette wheel while you place bets in real time.

On Pijok Sports, You can bet on cricket, football, tennis, badminton, hockey, and many more. All major matches are covered, including the Bangladesh Premier League, IPL, and World Cup.

Yes, Pijok is fully playable via mobile browser. Both Android and iOS are supported with a mobile-optimized experience that works smoothly even on slower connections.

Yes. All games on Pijok run on internationally certified RNG (Random Number Generator) technology and are regularly audited by independent third parties. Results are completely random and impartial.

Some slots games can be played for free in demo mode. However, Live Casino and Sports Betting have no demo mode — real wagers are required. Once registered, you can start playing on day one using your bonus.

In Pijok Bingo, Purchase a card and match the numbers as they are drawn. Complete the required pattern to win Bingo. Simple rules, fast results.
Security Questions
Account Security & Privacy

Yes. Pijok uses bank-grade SSL 256-bit encryption uses. Your personal information and financial details are never shared with third parties. Learn more in the Privacy Policy See details.

Change your password immediately and notify Pijok support. Support will temporarily lock your account and conduct an investigation.

No Pijok staff or representative will ever ask for your password or OTP. If anyone does, it is a scam — do not share any information and report it to support immediately.

Use a password of at least 8 characters, combining uppercase and lowercase letters, numbers, and special characters (e.g. @#$). Avoid using your date of birth or any easily guessable information as your password.

Pijok operates under an international gaming licence. Regular third-party audits are conducted to ensure transparency and accountability.

No. Pijok does not share your personal information with any third parties. Information may only be disclosed to regulatory authorities where legally required. For more details, Privacy Policy Read more.
Regarding Responsible Gaming
Limits, self-exclusion & support

Log in to your account → Profile Settings → Responsible Gaming → Deposit limits. Set daily, weekly, or monthly limits. Decreasing a limit takes effect immediately; increasing one requires a 24-hour waiting period.

Self-exclusion lets you suspend your Pijok access for a set period of time. in Responsible Gaming settings and self-exclude for 6 months, 1 year, or permanently.

Yes. Pijok's responsible gaming team is available 24/7. All support is provided confidentially and without judgment. To learn more, Responsible Play page See details.

Pijok strictly enforces an 18+ policy. Age is verified at registration. If you suspect a family member is using an account without authorisation, contact support immediately — action will be taken right away.

in Responsible Gaming settings The "Cooling-Off" option lets you take a temporary break of 24 hours to 6 weeks. You will not be able to access your account during this period.
Why choose Pijok

Pijok's Key features

These are the features that make Pijok the first choice for gamers in Bangladesh.

Fully in Bangla

From registration to support — everything is available in Bangla. No language barriers.

Instant Withdrawal

Winnings are delivered to your bKash/Nagad account within 2–5 minutes.

Bank-grade security

SSL 256-bit encryption with two-factor verification.

Thousands of games

Casino, slots, bingo, Sports Betting, and live — all on one platform.

24/7 Bangla support

Get instant help in Bangla, any time of day or night.

Responsible Gaming

Deposit limits, self-exclusion, and support — all here to keep you safe.

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If you can't find an answer, contact our support team directly

Pijok's Bengali support team is available 24 hours a day, 7 days a week.

Live chat support
[email protected]
Available 24/7

To send an email, log in to the site and use the Support section. The email address is for informational purposes only.

Responsible Gaming: Pijok is strictly for users aged 18+. Gaming is for entertainment purposes. If you have a concern, Responsible Play page for assistance.
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